MICROBASE, INC. founded in January 30, 1989 started as a Third Party Computer Maintenance and Repair Organization with the primary purpose of providing professional, fast and cost efficient maintenance and repair services of Computer Systems & Peripherals to leading business institutions. The main strengths of the Company lies in the experience of our technical staff averaging 8 years. Our service center is equipped with highly advanced test instruments to ensure fast, efficient & reliable diagnosis and repair for both field and depot services. We have access to thousands of spare parts in cases where replacements are necessary. We offer a choice of ON SITE or CARRY IN service. Annual Maintenance Agreement or Time and Materials option are available.
 

Recognizing the need to be a full service vendor capable of providing total solutions to our growing Customers base, we expanded our operations in 1992 to become a provider of Information Technology Hardware, Software, Networking & Communications solutions including Fault Tolerant Business Critical Solutions & Enterprise Computing Solutions. As a solutions partner to industry leading IT companies we have a complement of trained staff in our roster which includes, CISCO Certified Design Associate(CCDA), CISCO Certified Network Associate (CCNA), HP Network Certified Professional(NCP) MICROSOFT Certified Professional(MCP) & Certified Systems Engineer (MCSE), NOVELL Certified Netware Engineers(CNE), and VINCA Certified Engineers(VCE) Being a full service vendor, we reaffirm our initial commitment to provide reliable and quality service as well as cost effective solutions to our existing & prospective customers.

PROFESSIONAL SERVICES
 
Microbase does not only provide the best IT solutions in the market. The main strength of the business lies on how well it can deliver and support its customers. Through its Customer Support Department, Microbase guarantees that its products and solutions will conform to customer’s requirements and expectation.
 
IT Consulting Services
 
Our Consulting Services Team can provide a broad range of specialized IT consulting services designed to help you achieve IT operation efficiency – from tactical project components to a fully integrated end-to-end IT solution. These disciplines include:

§ Datacenter Management
§ Endpoint Management
§ Server and Desktop Virtualization
§ Identity and Log Management
 
Implementation and Repair Services
 
We provide implementation and repair services for the various products that we carry. For select products, we are authorized and certified to conduct warranty services.

§ Hardware Installation, Configuration and Repair
§ Software Deployment, Configuration and Repair
§ Network Design, Deployment and Troubleshooting
§ Warranty Services
 
Maintenance Services for Hardware and Software

Our maintenance services provide additional support for products and services purchased from Microbase. These services provide what the product’s standard warranty cannot. Our maintenance packages are highly flexible to cater to each customer’s unique support requirements.

§ Preventive Maintenance Services
§ Corrective Maintenance Services
§ Incident-based Maintenance Services
§ 24x7 Premium Support Services
 
OUTSOURCE SERVICES
 
In order to address the growing demand of manpower in the IT industry, Microbase established its own Professional Manpower Staffing Program through its Outsource Services Department. With Helpdesk and End-user Support as its primary service offering, Microbase has already deployed more than 100 of its engineers to various customer sites.

§ Manpower Deployment
§ Helpdesk and End-user support