ABOUT US

Vision

Bringing brands across the globe closer to their customers through memorable, personalized experiences.

Mission

To effectively combine people, technology and data to deliver customer experience excellence for leading brands, creating value for our customers, opportunity for our people and profitable growth for our shareholders.

Startek® Values

Our associates are central to our mission of combining people, technology and data to deliver customer experience excellence for leading brands. As a global CX solutions provider with 38,000 people in 12 countries, our teams come from many different backgrounds with rich and varied experiences. Our Values unite us, creating a shared set of behaviors that are common to all associates across Startek regardless of region or role. Our Values work together to guide our decision-making and shape the experience of our associates, our clients and our shareholders.

 

Delight customers - We build unique solutions around the needs of our clients and their customers.

Living the value means:

We take the time to listen and understand We propose new and innovative solutions We build solutions that meet defined customer needs We build mutual, long-term relationships

Take responsibility - We are a reliable and trustworthy partner.

Living the value means:

We use our resources wisely We act with integrity We protect our clients’ and their customers’ data We act in the best interests of our shareholders

Champion innovation - We look at the world differently to find innovative solutions.

Living the value means:

We champion new technologies and approaches We encourage thinking that challenges the status quo We expect associates at all levels to share ideas We recognize and reward innovation

Work together - We believe that collaboration makes us stronger and delivers better outcomes.

Living the value means:

We champion diversity and believe diverse teams create better outcomes We build trust-based relationships and establish win-win partnerships We create opportunities for our associates to learn and grow We give back to the communities in which we operate